Adorn By Destiny Privacy Policy

This privacy policy describes how Adorn By Destiny collects, uses, and shares personal information when you visit our website at www.adornbydestiny.com or make a purchase from us. This policy applies to all products sold through our online store.

Information We Collect

Information You Provide

When you make a purchase or create an account, we collect:

  • Name and contact information (email, phone number)
  • Billing and shipping addresses
  • Payment information (processed securely by our payment processor)
  • Account preferences and purchase history
  • Product reviews and ratings
  • Size, color, and style preferences

Automatically Collected Information

We automatically collect:

  • Device and browser information
  • IP address and location data
  • Website usage data through cookies and similar technologies
  • Pages visited and time spent on our site
  • Products viewed and added to cart

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate about your purchases and account
  • Provide customer support
  • Send marketing communications (with your consent)
  • Provide product recommendations
  • Improve our website and services
  • Prevent fraud and ensure security
  • Comply with legal obligations

Information Sharing

We share your information only in these circumstances:

Service Providers

We work with third-party companies that help us operate our business:

  • Payment Processing: Stripe, PayPal, and other certified payment processors
  • Shipping: FedEx, UPS, USPS, and other delivery services
  • Email Marketing: Klaviyo, Mailchimp (only with your consent)
  • Website Analytics: Google Analytics
  • Customer Support: Zendesk, Intercom
  • Product Reviews: Trustpilot, Yotpo (with your consent)

We may disclose information when required by law, court order, or to protect our rights and safety.

Business Transfers

If our business is sold or merged, your information may be transferred to the new owner with proper notice to you.

Cookies and Tracking

Our website uses cookies for:

  • Essential Functions: Shopping cart, login sessions
  • Analytics: Google Analytics to understand site usage
  • Marketing: Retargeting ads (only with consent)
  • Personalization: Product recommendations based on browsing history

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

Data Retention

We retain your information for:

  • Account Information: Until you request deletion or close your account
  • Transaction Records: 7 years as required by tax laws
  • Marketing Data: Until you unsubscribe or withdraw consent
  • Website Analytics: 26 months (Google Analytics default)
  • Product Reviews: Until you request removal

International Data Transfers

Your information may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place through:

  • Standard Contractual Clauses for EU data transfers
  • Adequacy decisions where applicable
  • Service provider contractual protections

Your Privacy Rights

All Users

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications
  • Data portability (receive your data in a structured format)

California Residents (CCPA)

Additional rights include:

  • Know what personal information we collect and how it’s used
  • Delete personal information (with certain exceptions)
  • Opt out of the sale of personal information (we do not sell personal data)
  • Non-discrimination for exercising your rights

EU Residents (GDPR)

Additional rights include:

  • Object to processing for direct marketing
  • Restrict processing in certain circumstances
  • Lodge a complaint with your local data protection authority

To exercise these rights, contact us at [email protected].

Age Requirements

Our products are intended for customers 18 years and older for certain items (fragrances, cosmetics) and 13 years and older for general merchandise. We do not knowingly collect information from children under 13. If we discover we have collected such information, we will delete it immediately.

Security

We protect your information using:

  • SSL encryption for data transmission
  • PCI-DSS compliant payment processing
  • Secure servers with restricted access
  • Regular security audits and updates
  • Employee training on data protection

However, no internet transmission is 100% secure. We cannot guarantee absolute security.

Product-Specific Information

Beauty Products (Fragrances, Cosmetics)

  • All products are guaranteed authentic and sourced from authorized distributors
  • Products may contain allergens – please review ingredient lists
  • Due to hygiene regulations, opened beauty products cannot be returned unless defective

Fashion & Accessories

  • Size guides are provided for accurate fitting
  • Care instructions are included with applicable products
  • Return policy allows for unworn items with tags attached

Electronics & Tech Accessories

  • Warranty information is provided with each product
  • Compatibility requirements are clearly stated
  • Technical support may be provided by manufacturers

General Merchandise

  • Product descriptions include materials, dimensions, and care instructions
  • Age recommendations are provided where applicable
  • Safety warnings are included for relevant products

Marketing Communications

We send marketing emails only to customers who:

  • Opt in during account creation
  • Make a purchase (transactional follow-ups)
  • Explicitly subscribe to our newsletter

Communications may include:

  • New product announcements
  • Sales and promotional offers
  • Style guides and trend updates
  • Seasonal collections
  • Personalized recommendations

You can unsubscribe anytime using the link in our emails or by contacting us.

Product Reviews and User Content

When you submit reviews, photos, or other content:

  • Content may be displayed publicly on our website
  • We may use content for marketing purposes (with attribution)
  • You retain ownership of your content
  • We reserve the right to moderate content for appropriateness
  • You can request removal of your content at any time

Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. We will:

  • Post the updated policy on our website
  • Email registered users about material changes
  • Update the “Last Modified” date below

Contact Information

For privacy-related questions: Email: [email protected]

General customer service:

  • Email: [email protected]
  • Phone: +1-929-242-1618
  • Live chat: Available on our website during business hours

Business hours:

  • Monday – Friday: 9:00 AM – 7:00 PM EST
  • Saturday – Sunday: 10:00 AM – 4:00 PM EST

Mailing address: Adorn By Destiny
646 Jersey Ave
Jersey City, NJ 07306
United States

Last Modified: June 8, 2025

Effective Date: June 8, 2025