Frequently Asked Questions
Where is my order?
Once your order has been dispatched from our warehouse, you’ll receive a dispatch email with your tracking information. You can then track the parcel directly with the courier. Orders are generally dispatched within 1-2 business days. If you can’t find your email, double-check your junk/spam folders.
Can I cancel or return my order?
What forms of payment do you accept?
Do you ship to international addresses?
Do you offer gift wrapping for orders?
What happen if I order an item and it is out of stock?
I received my order and it is damage or defective, what should I do? Can I get a replacement
Do I receive an invoice for my order?
What can cause my order to be delayed?
