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Frequently asked questions

Once your order has been dispatched from our warehouse, you’ll receive a dispatch e-mail with your tracking information. You can then track the parcel directly with the courier. Orders are normally dispatched within a few hours. If you can’t find your e-mail make sure you double check your junk/spam folders.

Once an order has been placed and delivered unfortunately it cannot be cancelled or amended. All sales are final!

We accept all major credit cards including Visa, Mastercard, American Express and Discovery. We also accept PayPal. We also accept Cash On Delivery

Yes, we do ship internationally. But please note that we don't ship to every country and more information regarding our shipping and delivery can be found using this link.

No, we are sorry no gift wrapping is offered at the moment but we will be offering this in the future.

If an ordered item is out of stock, our customer service team will contact you to see if you would like a substitution or to cancel with a full refund. We aim to address any out of stocks within 1-2 business days.

Certainly. We apologize for any issues. Please contact us within 7 days of receiving a damaged item to initiate a return. We are happy to ship a replacement or process a refund once we receive the returned merchandise.

Yes, we offer the best affiliate program that you can sign up and once approved you will be eligible to ear from 10-20% of an order purchase from your referral.

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About Us

Email: [email protected]
Contact form: get in touch
Phone: +1-929-242-1618
Customer service: Monday – Friday: 9:00 AM – 7:00 PM EST, Saturday – Sunday: 10:00 AM – 4:00 PM EST

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