Acceptable Payment Methods
At Adorn By Destiny, we offer multiple secure payment options to make your shopping experience convenient and safe.
Accepted Payment Methods
Credit & Debit Cards
- Visa (including Visa Debit)
- Mastercard (including Mastercard Debit)
- American Express
- Discover Card
Digital Payments
- PayPal (including PayPal Credit where available)
- Google Pay (on supported devices)
- Apple Pay (on supported devices)
International Cards
- Maestro (select international locations)
- International Visa/Mastercard (with proper billing address verification)
Note: Available payment methods may vary by country and order total.
Payment Security
Data Protection
- TLS 1.3 encryption protects all payment data during transmission
- Direct bank integration with PCI-DSS Level 1 compliant banking systems
- We never store complete credit card numbers on our servers
- Tokenization used for saved payment methods in customer accounts
- Bank-grade security protocols for all card processing
Fraud Prevention
- Address verification required for all card payments
- CVV verification required for security
- Banking fraud monitoring automatically screens suspicious transactions
- 3D Secure authentication may be required for international cards
Payment Processing
We utilize:
- Direct bank integration for secure card processing
- PayPal for PayPal and digital wallet payments
- Certified financial institutions for all payment handling
Payment Processing
When Charges Occur
- Authorization occurs immediately when you place your order
- Charge is processed when your order ships (typically within 1-2 business days)
- Pre-authorization holds may appear on your account until final charge
Processing Timeline
- Domestic orders: Payment processed within 1-2 business days
- International orders: May require additional verification (1-3 business days)
- Business days: Monday through Friday, excluding banking holidays
- Weekend orders: Processed on the next business day
Payment Verification
Some orders may require additional verification for:
- Large order amounts (over $500)
- International billing addresses
- First-time customers with high-value orders
- Mismatched billing/shipping addresses
Order Status Updates
Confirmation Process
- Order placed: Immediate email confirmation sent
- Payment authorized: Confirmation of payment authorization
- Payment processed: Final charge confirmation when order ships
- Shipping notification: Tracking information provided
Payment Issues
If payment cannot be processed:
- Immediate email notification sent to customer
- Order held for 24 hours for payment update
- Automatic cancellation after 24 hours if payment not resolved
- Customer service available to assist with payment issues
International Payments
Currency
- USD pricing for all customers
- Currency conversion handled by your bank or payment provider
- Exchange rates determined by your financial institution
Additional Fees
- International transaction fees may apply (charged by your bank)
- Currency conversion fees may apply (charged by your bank)
- We do not charge additional international payment fees
Import Duties & Taxes
- Customer responsibility for all import duties, taxes, and customs fees
- Prepaid duties not available at this time
- Customs forms completed accurately for all international shipments
Billing Information
Required Details
- Cardholder name (as it appears on card)
- Complete billing address (must match card registration)
- Valid email address for order confirmations
- Phone number for delivery notifications
Address Verification
- Billing address must match payment method registration
- Different shipping address acceptable with verification
- PO Boxes not accepted for billing addresses
- International addresses require additional verification
Payment Policies
Failed Payments
- Declined cards: Check with your bank for authorization
- Insufficient funds: Ensure adequate account balance
- Expired cards: Update payment method in your account
- Multiple attempts: May trigger fraud protection
Refunds
- Processing time: 5-10 business days to original payment method
- International refunds: May take 10-15 business days
- PayPal refunds: Typically process within 3-5 business days
- Partial refunds: Available for partial returns or adjustments
Payment Method Changes
- Before shipping: Contact customer service immediately
- After shipping: Cannot modify payment method
- Account updates: Manage saved payment methods in your account
- Security verification: May be required for payment changes
Account Features
Saved Payment Methods
- Secure storage through tokenization (no card numbers stored)
- Easy checkout for returning customers
- Multiple cards can be saved per account
- Default payment method can be set
Order History
- Payment details viewable in account dashboard
- Receipt downloads available for all orders
- Payment method used shown for each order
- Refund status tracking available
Customer Support
Payment Questions
For payment-related inquiries:
- Email: [email protected]
- Phone: +1-929-242-1618
- Live chat: Available during business hours
Business Hours
- Monday-Friday: 9:00 AM – 7:00 PM EST
- Saturday-Sunday: 10:00 AM – 4:00 PM EST
- Banking holidays: Limited support available
Emergency Payment Issues
For urgent payment problems:
- Subject line: “URGENT – Payment Issue – Order #[number]”
- Response time: Within 4 hours during business hours
- After hours: Response by next business day
Contact Information
Customer Service: Adorn By Destiny
646 Jersey Ave
Jersey City, NJ 07306
United States
Email: [email protected]
Phone: +1-929-242-1618
Last Updated: June 8, 2025
